Items that are in stock will be dispatched within 1-3 days of payment being received. We will endeavour to let you know as soon as possible if there is a lead-time on a product that we need to make especially for you.
We cannot post orders until payment has been received in full. Payments are taken via Stripe or Paypal - fast, safe and secure services. You will need a credit card or debit card for this.
Please make sure you provide the correct postal address at the time of order because if the items are returned to us we will have to charge for re-postage.
In the unlikely event that the goods become damaged during postage then please let us know as soon as they arrive and we can investigate this. If you do not report this immediately then we will not accept any responsibility for the damage and are not obliged to reimburse you
All item(s) remain the property of William Branton until full payment is received.
We ship anywhere in the UK using the Royal Mail, Hermes & Parcel Monkey. Large orders may require a signature on delivery. If your order is shipped with Hermes they will make 3 attempts to deliver.
If you do not collect your item from the post office within the time stipulated on the card and the item is returned to us, we reserve the right to charge for re-postage.
The price for postage can be seen when you reach the checkout and select your country of destination as pricing is calculated on the weight and destination of your order.
Orders outside the UK will be sent via Airmail, so please bear in mind when ordering that Airmail can take 3-4 working days if it’s within the EU, up to 7 working days for the rest of Europe and up to 10 working days for destinations outside Europe. If you can't see your country in the list or require a faster service, then please get in touch and we will happily get a quote for you.
Custom fees, Duty and Import charges may apply to overseas destinations. William Branton is not responsible for any of these additional charges that may be incurred by our goods being shipped to your country.
We want you to love our products, but if for any reason you are unhappy then please tell us straight away and we will work with you to resolve the issue.
Refunds and Returns will be made at the discretion of William Branton.
If a refund is required then you must return the goods in their original condition within 7 working days of delivery and we will refund you within 30 days provided the goods are returned in a saleable condition.
We are unable to reimburse the postage on items that are being returned unless they are faulty.
We cannot offer refunds on Sale items.
PRICES AND AVAILABILITY
Prices and availability of item(s) and postage are subject to change without prior notice.
INTELLECTUAL PROPERTY RIGHTS
William Branton owns all copyright and related intellectual property rights in and relating to this website unless expressed otherwise.
No contents of this website (including but not limited to text, images, audio, graphics, photographs, underlying source code and software) can be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior written consent. Any unauthorised use of the material of William Branton may infringe copyright laws, trade mark laws, the laws of privacy and publicity, and communications regulations and statutes.
Please email us at firstname.lastname@example.org with any queries around this issue.
ACCURACY OF CONTENT
We have taken every care to ensure the contents of this website are correct at the time of publishing. However as many of our products are digitally or hand screen printed there may be slight colour variations from product to product, but we strive to maintain our colour accuracy as much as possible.
Please note that the prices shown are exclusive of delivery and this is calculated once you add the product to your cart and is then calculated as explained in the ‘Delivery’ section above.
The use of this website is at your own risk. William Branton is not liable for any damage or loss whatsoever caused by the Internet or this website or any related information technology. William Branton does not warrant that this website will be free from computer viruses or other malicious programs etc which may cause direct indirect consequential incidental or any other damages to you or any other party. William Branton shall not be liable to you or any other party for any loss or damage whatsoever or howsoever caused due to any use of this website or reliance on it or its contents